The New York Times did a story on how AOL just got pimpsmacked for making it extremely difficult for users to cancel their service.
Apparently, though, they lifted one of the comments from my Sweet Jesus, AOL Guy! I Want To Cancel My Goddamn Service! post from a couple years ago.
Kinda a bummer that the quote they lifted was some guy claiming it wasn't all hard to cancel, when they had such a quote-rich main-post to lift from, but, ah well... I still got a link from the Times. :-)
YOU AIN'T KIDDIN' BROTHER!!
It took two weeks and six contacts at AOL to cancel mine. I finally got pissed off enough to actually start yelling at this freak from some mideast country (what exactly does the 'A' stand for?) to let me speak to a supervisor. If I chose to stay with them after all the "bribes", I possibly could have had AOL service for 28 months for free.
Schmucks